Culligan of Minnetonka

The service technician was very knowledgeable, efficient, and respectful. Jason answered all my questions in easy to understand terms and even gave me a quick lesson on how my water softener works! I will definitely use Culligan for all my water needs and highly recommend this company.

We purchased a house three years ago which had a Culligan Soft Water machine installed. We contacted Culligan and set an appointment to give an assessment. We chose to go ahead, given the age of the machine, to have a new more efficient one installed. Culligan made it easy to swap out the machine and continue to make it easy with the salt delivery service. The guys will even carry the bags into your home and take away the empty bags if needed. If my salt is "full" I simply call and delay delivery - super easy and no questions asked. I checked and the price of the salt is on par with other sources - but you get the correct salt for your machine which is key. Each person I interact with is nicer than the last. Good company, great service, wonderful staff all at a good value. I would recommend Culligan water to anyone.

I would say they made some mistakes just as no one is perfect. But once I got their attention, they went far and beyond to ensure customer satisfaction is important, demonstrated the trait “Customer for life” and took care of all my issues instantaneously. I was very satisfied with their dedication to ensure customers are happy and would greatly recommend them for anyone. I did remove my earlier post to ensure it doesn’t muddy the water.

I'm the Community manager at Cloud 9 Sky flats in Minnetonka with 163 units and we have 3 water softeners that are products of Culligan and also serviced by Culligan of Minnetonka. Their technicians have been outstanding and anytime that we have needed any services the response time as been fantastic. I would highly recommend their products and especially their service and response time. Thank you, Kevin